Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
For the full policy and all the details on returning, see our return policy page.
In general, our in store inventory matches our online inventory so if it is sold out online, it is also sold out in the stores and vice versa, if in stock online then it is in stock at the store. Click “notify me” to be emailed when the item is back in stock. Contact us before you visit to ensure the item is in the location you are visiting.
Contact us to inquire about a special order. If it is available, it generally takes 2 to 8 weeks to be shipped. You pay for it when it is ready to ship to you (with some exceptions for discontinued, high end, or custom orders). This is sometimes better than being notified if you really want an item as we may not have plans to restock the item (or may not restock for a long time) but can order it for you.
International customers please make sure to read our policies page before ordering.
For policy information, please review the Shipping policy.
Yes，A deposit is required, and the delivery time may be longer. Please consult specifically support@homeusebuy.com
Absolutely, just plug in your email at the bottom of this page! We will send you coupon codes, let you know when new products arrive, and invite you to the amazing events we do.
We accept payment by all major credit cards and PayPal.
We don’t have any protection with a phone order so all non-local sales must go through our website or PayPal.